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OTC Trading Service Agreement

Mini
Updated

I. Agreement Description

To maintain a fair, safe, and transparent trading environment and to protect users' legitimate rights and interests, MiniEx has established this OTC Trading Service Agreement. This agreement applies to all behaviors during your use of OTC-related services on the platform and may be updated in a timely manner according to platform operations and regulatory policies. Updates will be announced publicly and will take effect from the date of publication.

Please read this agreement carefully and agree to comply with all terms before using the OTC services.

II. Identity Verification and Compliance Requirements

  1. All users must complete real-name authentication and necessary compliance review processes before using OTC services.
  2. Payment accounts used (such as bank cards, WeChat, Alipay, etc.) must match the real-name information; the platform does not support using others' accounts.
  3. If the platform identifies a suspected high-risk transaction, users must cooperate in risk verification, including but not limited to submitting payment proof, identification materials, etc.
  4. For accounts that refuse to cooperate with the review, exhibit abnormal behavior, or are suspected of illegal trading, the platform has the right to take risk control measures such as restricting transactions, freezing accounts, or suspending services.

III. Buyer Notice

  1. After placing an order, please complete the payment using the seller-supported payment method within the specified time limit and click "I have paid."
  2. Payments must be made using your own real-name account. You may not use another person's account or make payments on their behalf without the seller's consent.
  3. Unless otherwise stated by the seller, any fees incurred during the payment process are to be borne by the buyer to ensure the amount actually received by the seller matches the order amount.
  4. It is strictly prohibited to click "I have paid" before making a payment. Such behavior will be considered malicious, and the platform may restrict account functions or suspend trading rights based on the situation.
  5. Do not include sensitive keywords like "USDT," "coin," "Bitcoin," etc., in transfer remarks to avoid triggering risk control measures from banks or payment platforms.
  6. If the seller fails to release the currency in a timely manner, you can initiate a complaint through platform customer service; the platform will assist in resolving the issue after verification to protect your trading rights.

IV. Seller Notice

  1. The provided payment method must match your account's real-name information.
  2. After receiving the buyer's full payment, you must complete the release of the currency within the specified time.
  3. You may not unilaterally cancel the order or arbitrarily modify key information such as price without the buyer's consent.
  4. Please keep your bound phone number and communication methods open for timely processing of order communications and disputes.
  5. Changing the payment method or account information is prohibited while there are pending orders to avoid transaction anomalies.

V. Risk Control Handling and Violations

The platform will continuously monitor user behavior through the risk control system and has the right to take restrictive measures against suspected risky transactions, including but not limited to delaying currency release, freezing funds, and limiting withdrawals.

The following behaviors are strictly prohibited, and the platform will address them based on severity, including but not limited to account bans, asset freezes, and recovery of illegal gains:

  • Exploiting system vulnerabilities or information asymmetries for abnormal arbitrage or malicious volume manipulation.
  • Money laundering, fraud, account trading, or inducing users to conduct off-platform transactions.
  • Publishing false information, inducing payments, or creating order disputes.
  • Harassment, threats, insults, extortion, or other improper behaviors towards other users.

If a dispute occurs during a transaction, users must provide valid proof as required by the platform. The platform has the right to make a determination based on existing materials, and users must respect and cooperate with the decision.

VI. Risk Warning and Disclaimer

  1. OTC trading involves counterparty risk, payment delays, payment failures, asset volatility, and other risks. Please assess your capacity to bear these risks before trading.
  2. MiniEx acts solely as a matching platform, providing advertisement display and transaction matching services. It does not directly participate in the buying and selling process and is not liable for the transaction results between the buyer and seller.
  3. The platform will do its utmost to assist in resolving disputes but is not legally responsible for any party’s failure to fulfill transaction obligations or for financial losses.
  4. The platform is not liable for compensation in the event of transaction failures or delays due to force majeure (such as changes in laws and policies, system failures, network interruptions, etc.).

VII. Agreement Updates and Interpretation Rights

MiniEx reserves the final interpretation rights of this agreement and has the right to revise the terms based on regulatory policies, market changes, and other factors. The revised content will be published in platform announcements. Continuing to use the platform services implies acceptance of the revised agreement.

VIII. Contact Customer Service

If you encounter any issues during use, please promptly contact MiniEx online customer service. We will provide you with timely and professional assistance.

Reminder:

The platform strictly prohibits any form of offline transactions or private payments that bypass platform processes. Once discovered, such actions will be regarded as serious violations, and the platform has the right to terminate related services and pursue responsibility.