If you are unable to receive emails from Mini, please try the following steps:
Please ensure you are logged into the email address that is registered with your Mini account.
Check your spam or other folders. If your email provider has routed Mini emails to the spam folder, you can manually whitelist Mini’s email address.
Verify that your email client is functioning properly. Check your email server settings to ensure there are no conflicts caused by firewalls or antivirus software.
Is your email inbox full? If your mailbox has reached its storage limit, you won’t be able to send or receive emails. Try deleting some old emails to free up space for new messages.
We recommend using mainstream email providers such as Gmail or Outlook for better delivery reliability.